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Making sure you receive items that fit is a priority for us, and for this reason, we offer a 30-day exchange policy that will cover sizing issues that you may experience. We do not offer refunds, but we can issue store credit or an exchange for eligible items. To help ensure that you get the best fit Deshapeables accepts returns within the United States for items returned in new condition with original packaging and tags.  The customer is responsible for all shipping fees to and from our warehouse. If you need to return more than one item it is suggested that all items are processed in the same request and sent back in one package with the return label. 

 

This does not guarantee that you will be able to exchange for the exact same item. If we are out of stock of a particular product, we may issue you a store credit for a different item (meaning you may have to utilize the credit toward a different color or product). 
 

We will physically inspect each return and we reserve the right to refuse an item if it does not pass inspection. In order for an exchange to pass inspection, the item that you are returning should be in new condition and inside the original packaging with all original tags attached. Exchanges should show no signs of wear, odors, stains (glitters, oils, etc) and no dampness from sweat or otherwise. If the warehouse inspection finds that the item is not in new condition (free of odors, stains, giltters, marks, etc) a credit or replacement will not be issued and you will be responsible for the cost of having the item shipped back to you. If the item is in new condition you will receive a store credit for your return once approved.
 

In order for your return to be processed, we ask that you follow the steps listed on our returns page closely. All returns will be processed as store credit for you to utilize to repurchase your sizing. To initiate the exchange, please complete this form and send your exchange item to the provided address. Please note that you will be responsible for shipping charges from the warehouse.
 

Once your item is received by our warehouse, we have to inspect the item. Processing time for returns average 2-4 business days. Once approved, we will send you . Please follow the steps on the returns page closely to ensure we receive your return.